For contractors and remodelers

Answering service for contractors that books the estimate

Refo answers every call, text and web inquiry for general contractors, remodelers, roofers and electricians, qualifies the project, books the estimate visit, follows up on open bids until you get a yes or a no, and chases deposits and progress payments. Behind that, we keep your books, insurance certificates and licenses current.

Last reviewed 2026-09-30 by the Refo team.

What we solve

What contractors and remodelers tell us

Leads call while you're on a job site.

Every call and inquiry answered, qualified and booked for an estimate.

Bids go out and nobody follows up.

Every open bid followed up until it's won or closed.

Deposits and progress payments run late.

Payment reminders tied to your milestones.

Certificates and licenses expire.

Insurance certificates, licenses and permits tracked and renewed on time.

What's included

What Refo handles

Answer and qualify
  • Calls, texts and web inquiries answered
  • Project type, budget and timing qualified
  • Estimate visits booked
Bids and follow-up
  • Follow-up on every open bid
  • Change-order and scheduling messages
  • Review requests at project close
Get paid
  • Deposit and progress-payment reminders
  • Final invoice follow-up
  • Lien-waiver paperwork tracked
Behind the desk
  • Bookkeeping and job costing support
  • Insurance certificates and licenses
  • Sub and supplier bills
First stepFree
A lead-response and open-bid audit

We test your response time, review 30 days of inquiries and bids, and show slow replies and bids that never got a follow-up.

What affects the price
  • Inquiry volume
  • Number of active projects
  • Hours covered
  • Software you use
Questions

Common questions

Do you work with roofers and electricians too?

Yes. General contractors, remodelers, roofers, electricians and other trades.

Can you qualify leads before booking an estimate?

Yes. We ask your questions about project type, budget, timing and location, and only book estimates that fit your rules.

Do you chase deposits?

Yes, using your payment schedule and payment links.