Refo runs the front office for equipment rental companies of every kind: construction and heavy equipment, aerial lifts, tools, trailers, lawn and garden, generators and HVAC units, party and event, and audio-visual. We answer every call, text and web inquiry, check availability, quote rates, take reservations and deposits, send rental contracts and damage waivers for e-signature, schedule delivery and pickup, chase late returns and follow up on damage and unpaid invoices. Contractors' and customers' AI agents can check availability and reserve through Refo too.
Last reviewed 2026-09-30 by the Refo team.
Every call and text answered, availability checked and the reservation taken.
Rates and availability answered on the first call, from your rate sheet and your fleet.
Delivery and pickup windows scheduled and confirmed with customers.
Return reminders, late-fee notices and damage follow-up, by your rules.
We call and message you as a customer would, including on a busy morning and after hours, and show how long it takes to get availability, a rate and a confirmed reservation.
All kinds: construction and heavy equipment, aerial lifts, tools, trailers, lawn and garden, generators and HVAC units, party and event, and audio-visual.
Yes, where it gives us access. Many rental systems have booking and availability features we can work in; we confirm the setup during the test.
Yes, through your payment system, using your deposit, cancellation and damage waiver policies.
We schedule delivery and pickup windows by your routes and rules, confirm them with the customer and update your team.
Yes. Agents can check availability, get rates and reserve through Refo, by your rules for deposits, accounts and approvals.