Refo answers every call and text 24/7 for HVAC, plumbing, electrical, cleaning, pest control and other home service businesses. We book jobs into your schedule, give prices for standard work, follow up on open quotes, send reminders and review requests, and chase unpaid invoices. Behind that, we keep your books and payroll, so a lean team can take on more jobs.
Last reviewed 2026-09-30 by the Refo team.
Every call and text answered and booked into your schedule.
Every open quote followed up until it's won or closed.
Payment reminders go out on schedule with a link to pay.
Books and tech payroll done for you, every week.
We review 30 days of calls and quotes and show missed calls, slow responses and quotes that never got a follow-up, with the revenue involved.
We work in your field service software where it gives us access, and confirm the setup during the audit.
We follow your on-call rules: urgent jobs go straight to your on-call tech, and everything else is booked for the next available slot.
Yes, for standard jobs from your price book. Custom or diagnostic work is booked for your estimator.
Yes. Coverage scales with your call volume, so peak weeks don't mean missed calls.
HVAC, plumbing, electrical, cleaning, pest control, garage doors, appliance repair, lawn and pool, and similar businesses.